"Our end users really like StreamTask, not only for submitting service requests but also for monitoring progress online. Now we are expanding our use of the tool to meet many other needs in the hospital, and I will never again have to find or pay for another service tracking application."
Tom Jones, CIO
York General Hospital faced the challenge of implementing Paragon's 14.1.3 release.
Debi Dohmen describes how her team leveraged StreamTask to achieve a successful implementation.
Service teams such as IT and Engineering have improved their service request process through automation, but many other service teams plug along without any system at all.
Each new tool for an additional service team of course poses a dilemma...
When Tom Jones (CIO) and the team at Fitzgibbon Hospital (Marshall, MO) decided to replace Meditech with Cerner in 2016, they were well aware that several ancillary applications would also need to be replaced. How would they manage Service Requests going forward? With StreamTask.
The diversity of our customer base reflects the scalability of our product and our dedication to helping our customers succeed, regardless of their size or structure.
Our customers are large and small; domestic and international; stand-alone and part of large systems. We have over 300 customers in the United States, Great Britain, Canada and South Africa - from 20-bed community hospitals to large chains and entire provincial healthcare systems. Our thirty years of experience in this field are reflected in our signature product StreamTask, and in our training and support services.